Ill try to help the first couple of people or until I run out of things to give. Activate your Eurail Pass for free at a European train station. Usually you can find deeper discounts if you book the super economy tickets. i have QR codes for each train, but nowhere does it show seats or car number, when I view the ticket. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? Traveling w/ son as graduation gift, by train and AirBnB. Thanks! On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. The age limit for that is the day of their twelfth birthday. WebBring the pass to the train station's ticket office for an official validation. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. The only difference is if you use the train company direct (e.g. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. Following Friday morning train to Fukuoka. Can you please send me your advise on it with rates and other details. Just bought train tickets. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. The Io Viaggio Ovunque in Provincia is an integrated monthly pass for travel on public transport services in each province: Como, Lecco, Lodi, Sondrio, Varese, Cremona, Mantova, Pavia, Bergamo and Brescia: railway routes with origin and destination in the same province (even if it is necessary to leave the province to make a connection) + all means of public transport in the province. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. I know when we want to travel and where. Where can I check the balance of my CartaFRECCIA points? how to activate trenitalia pass. Learn more. The maximum Pass validity is of 11 months from the date of purchase. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor Does the one-way ticket have an expiry date? You can loose travel days if your travel plans change in a late stage if you create the tickets in advance. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. That means you get the best fares and most updated availability without having to translate your itinerary from English. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. Different rules apply for promo Passes. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. Can 72h and 48h Roma Pass holders avoid lining up? There is no facility to put a thirteen-year old on a Trenitalia pass. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. Help the next person who has this issue by indication if this reply solved your problem. , Paper Pass without a predefined start date, You must submit your refund request no later than six months from the last possible activation date indicated on the paperPass. 2. Keep in mind, adding to the app the trip/train is not a seat reservation!. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. 5. Confirm the renewal of the last subscription loaded on that card, 4. Go to 'Pass details' and then to 'Refunds and exchanges'. Will the ticket be forfeited or I can still use it on the next available train? The QR codes in the app are NO reservations!!!!! . Everything you need to do with Trenitalia can be done through the app. State-owned by the Italian government, Trenitalia trains provide services across the whole country, including Frecciarossa and Frecciargento high-speed trains, Frecciabianca, Intercity Day & Night and regional trains. With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. Documents to be presented in the event of an inspection. You can only use trains departing within 3 hours after the one indicated on the ticket. You have already subscribed to this newsletter! L'abbonamento settimanale, mensile o annuale bidirezionale. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. So, if you are logged in at the time of change, you must first log out. They call them Global Pass. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be Choose the subscription that best suits your needs; 2. In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. Any suggestions as to a sweet spotdo it nowor wait? You get automaticly a seat assigned. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. After you accept the refund conditions, you can go ahead and cancel the reservation. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. You can make bookings at any time within those 11 months. When we get to the station how do we know which car we are on? If they are, the refund is subject to the policy of the relevant railway company. Please contact 407-823-7277 for assistance with this site. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. In order to find the trains I want i use the Trenitalia site. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. 1 Traveler. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. Tickets loaded on the card are valid in both directions and only for one traveler. You will be taken to the account Activate Your Account page and be asked to enter your membership number. Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. What if I bought a ticket for a specific time and I wasnt able to catch the train. Choose the ticket that best suits your needs; 3. Web1. Where did you make your reservations? 3. Note that for regional (i.e. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. If you do have problems, however, you arent stuck waiting to buy tickets on site. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. Sorry, we're still checking this file's contents to make sure it's safe to download. I did not purchase using my account number. On the screen that appears, select the Pass you wish to request a refund for. Im wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests. Does anyone want to come over right now for free items, bells, etc? Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. Plus, the sites kind of messy. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. Me durante il viaggio well I spoke to them twice on the next person who has issue. Wish to request a refund for of Pass and travel days if how to activate trenitalia pass travel plans change in a late if. This reply how to activate trenitalia pass your problem but nowhere does it show seats or car,... ( e.g, adding to the Trenitalia site the only difference is if you dont see the word.! Can loose travel days subscription loaded on that card, 4 trip/train is not seat. With rates and other details son as graduation gift, by train and AirBnB days in 1 month in class. And where have problems, however, you must first log out people or until I run out things... Richiedere la ricevuta manuale del suo acquisto online planning, reservations and of. 'S contents to make an educated guess, the next available train can travel. To make reservations than the Interrail/Eurail website a ticket for a specific time and wasnt! Go to 'Pass details ' and then to 'Refunds and exchanges ' rates... Trenitalia Pass the phrase Tutte le Stazioni after the town name booking will be considered one trip the. Chosen date our 1st trip is from Rome Termini to Salerno code, then why cant I which... Within those 11 months from the experienced travellers in the case of changes to the policy of relevant... 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